FAQ

A Flipsi Puzzle is a double-sided surprise puzzle with original and vibrant artwork that tells a visual fictional tale. On one side is the picture that you see on the box. On the other side is a surprise image related to the front image, which is only revealed once you have assembled the puzzle and flipped it over.

Once completed, our puzzles are designed to be flipped over. We needed to think about an overall size that would make flipping the puzzle simple and comfortable.

We experimented with different-sized jigsaw puzzles and found that a 500-piece puzzle was ideal: not too big to flip over, yet challenging enough for puzzlers.

A Flipsi Puzzling Board is a fantastic way to flip a Flipsi Puzzle over and keep your puzzle safe and secure in between sessions. The board is made from premium durable cardboard with a lush, red velvet puzzling surface.

The short answer is no. You can do a Flipsi Puzzle on any flat surface and then either:

1. Carefully lift the puzzle with two hands from two corners at the top and gently flip it over

2. Use two pieces of cardboard: one to lay the puzzle on and another to put on top of the completed puzzle, to hold it in place as you flip the puzzle over.

Of course, we highly recommend investing in a Flipsi Puzzling Board, Flipsi Complete, or Flipsi Bundle, as the board is excellent to puzzle on and keep your puzzle secure between sessions. You will also be able to use the board for future Flipsi Puzzles.

Yes! The front pieces (image on the box) will feel slightly different to the back pieces (surprise side). So even though there is artwork on both sides, sorting out which side is which can be done by touch alone.

Shipping

USA: Ships from Ohio or Nevada with standard shipping from $6.95 - $9.95 (4-8 business days).

Australia: Ships from Sydney with standard shipping from $10.95 - $14.95 (4-8 business days).

*Free shipping on Flipsi Bundles & all orders over $88

We currently have Fulfilment Centres set up in the USA and Australia. We can ship worldwide, but customers outside of Australia, USA will be responsible for their local customs, duties and taxes.

We are, however, in the final stages of opening Fulfilment Centres in UK/Europe with an estimated launch date in the first half of 2024.

In the future, we will set up Fulfilment Centres in other countries. For now, if you are keen to get a Flipsi Puzzle or two, please get in touch with us for a quote on shipping to your country.